---
title: Live Demo Scenario
slug: docs/Tw67-live-demo-scenario
docTags: 
createdAt: 2026-01-12T17:19:23.662Z
---

## Prerequisites

Your user will need to have access to the following org, sandbox and permissions:

- <u>IMS Org</u>: Adobe Demo System Shared
- <u>Sandbox</u>: Public Citi-signal
- <u>Permissions</u>: Public project users

Facing a product issue or missing permission? [Contact us.](docId\:VW1JBhydu8L9zEKqQAVrp)

***

## Set up the CX Enterprise Coworker Chat Context

Navigate to [https://experience.adobe.com/#/@demosystem4/sname\:public-citi-signal/coworker/](https://experience.adobe.com/#/@demosystem4/sname\:public-citi-signal/coworker/)

Set the context to:

![](https://api.archbee.com/api/optimize/bAgVaanSi1tFmfc8PghaH/NTIML9V4zmcKMAby4sFNH_cleanshot-2026-08-26-at-101630-2x.png)

- **Sandbox**: Prod - Public Project - Citi Signal (VA7)

If you need to demonstrate the Data Insights Agent, set the data view with the following:

- **Dataview**: \[READ ONLY] CitiSignal Streaming Data v1.0

***

## Scenario Narrative

Citi‑Signal is a fictitious global telco serving mobile, landline, and TV customers. This year, it’s rolling out a new broadband service to expand high‑speed coverage and upgrade existing subscribers.

## Video demo

Check-out the [demo video ](https://experienceleague.adobe.com/en/docs/platform-learn/tutorial-one-adobe/agents/agents1/ex1#video)of the Experience Platform Agent Orchestration in action.

## Step‑by‑Step Demo Flow (10 min)

The live demo steps are available on the [Experience League tutorials](https://experienceleague.adobe.com/en/docs/platform-learn/tutorial-one-adobe/agents/agents1/ex1#set-context-in-agent-orchestrator).

## Prompts Summary

Below are the prompts used for the Citi-Signal CX Enterprise Coworker Chat demo:

| **PROMPTS**                                                                                                                                                                                                                                                                                                                                                                                 | **AGENT**             |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------- |
| Show me purchases or orders by mainCategory for last 2 months                                                                                                                                                                                                                                                                                                                               | Data Insights Agent   |
| Show me purchases or orders by mainCategory = Fiber for last 2 months per week                                                                                                                                                                                                                                                                                                              | Data Insights Agent   |
| Which field is used to store the preferred genre of media?                                                                                                                                                                                                                                                                                                                                  | Data Insights Agent   |
| Show orders total by favouriteGenre for last 2 months                                                                                                                                                                                                                                                                                                                                       | Data Insights Agent   |
| Show active journeys in this instance.                                                                                                                                                                                                                                                                                                                                                      | Journey Agent         |
| Are there journeys related to "Fiber" product promotions or engagements?                                                                                                                                                                                                                                                                                                                    | Journey Agent         |
| Which audience is referred in the **+fiber&#x20;**(select **CitiSignal - Fiber Max Launch Promotion xv2.0**)                                                                                                                                                                                                                                                                                | Journey Agent         |
| Show fall-out report for **+fiber&#x20;**&#x6A;ourney (select **CitiSignal - Fiber Max Launch Promotion xv2.0**)                                                                                                                                                                                                                                                                            | Journey Agent         |
| Create an audience that combines people with an average download usage per month of over 2000 GB and a favourite genre media of sci-fi or fantasy.                                                                                                                                                                                                                                          | Audience Agent        |
| Are there any audiences those have either high download usage or bandwidth related definition or title?                                                                                                                                                                                                                                                                                     | Audience Agent        |
| How much these audiences changed over the last few days?                                                                                                                                                                                                                                                                                                                                    | Audience Agent        |
| How many of these audiences have been used in Journeys or Campaigns?                                                                                                                                                                                                                                                                                                                        | Journey Agent         |
| Show me journeys or campaigns active or live?                                                                                                                                                                                                                                                                                                                                               | Journey Agent         |
| Create a journey towards the audience CitiSignal - High-Bandwidth for Sci-fi content. The journey is for the rollout of fiber broadband. There will 2 versions of an email based on a split of the audience based on who is in the "Eligble for Fiber upgrade" audience. After 3 days, profiles from both email treatments who have not purchased fibre max will be sent a follow up email. | Journey Agent         |
| How can I manage journey conflicts?                                                                                                                                                                                                                                                                                                                                                         | Journey Agent         |
| List any conflict in **+fiber** journey (select **CitiSignal - Fiber Max Launch Promotion xv2.0**)                                                                                                                                                                                                                                                                                          | Journey Agent         |
| How are the experiments performing for **+fiber** journey (select **CitiSignal - Fiber Max Launch Promotion xv2.0**)                                                                                                                                                                                                                                                                        | Experimentation Agent |
| Select from "Related suggestions" at the bottom of response from experiment analysis. Choose: "**Analyze the trends in conversion rates across these treatments**"                                                                                                                                                                                                                          | Experimentation Agent |

