---
title: Experience Decisioning
slug: docs/_uIv-experience-decisioning
docTags: 
createdAt: 2025-07-16T13:49:44.081Z
---

The **Experience Decisioning **module allows you to display personalized decisioning content from your AJO Campaigns by specifying the proper surface.

![](https://api.archbee.com/api/optimize/LjxW6qVf7UmG5OGhT9mqi-mCXpWdjYfdrRlD0dBci46-20250814-113603.png)

## Module configuration

### AJO

The campaigns prepared in AJO should have the following format:

```json
{
    "image":"{{item._tenant.content.mediaAssets.image}}",
    "title":"{{item._tenant.content.textContent.title}}",
    "agentScript":"{{item._tenant.content.textContent.agentScript}}",
    "description":"{{item._tenant.content.textContent.fullDescription}}",
    "link":"{{item._tenant.content.navigation.webUrl}}"
}
```

### General settings

| **Property**    | **Description**                                                 | **Default**                                             |
| --------------- | --------------------------------------------------------------- | ------------------------------------------------------- |
| **Title**       | The name of the module, displayed as part of the module content | Experience Decisioning                                  |
| **Description** | The description of the module, displayed under the title        | Experience decisioning recommendations for the customer |

### Configuration settings

| **Property** | **Description**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               | **Default**                                                                              |
| ------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------- |
| **Surface**  | Surface URI to get the campaign result<br />**Location or Path:** This is a unique identifier representing a specific area on the screen. In DSN Builder, it’s used to configure the Experience Decisioning component.<br />If you plan to add multiple Experience Decisioning components on the same page, each must have a distinct identifier. This ensures DSN can correctly map content to the intended area.<br />**Important:** The surface identifiers used in your Adobe Journey Optimizer campaigns must exactly match the identifiers configured in your code (DSN setup). Any mismatch will prevent content from being delivered. | Example : [service://securfinancial.cxapp/#offer](service://securfinancial.cxapp/#offer) |

### Appearance settings

| **Property**           | **Description**                                                                                                                     | **Default** |
| ---------------------- | ----------------------------------------------------------------------------------------------------------------------------------- | ----------- |
| **Image Variant**      | Indicates whether the image should be a thumbnail next to the Event Trigger content or a cover serving as background of the content | Thumbnail   |
| **Direction**          | Direction of the text content and the button inside the module                                                                      | Vertical    |
| **Alignment**          | The horizontal alignment of the text content of the module                                                                          | Left        |
| **Vertical alignment** | The vertical alignment of the text content of the module                                                                            | Middle      |