---
title: Bot Flows
slug: docs/bot-flows
docTags: 
createdAt: 2024-03-13T13:38:31.955Z
---

Demo System Next allows you to present integrations with bots using Sinch: [[https://app.chatlayer.ai/](https://app.chatlayer.ai/)](https://stackchat.com/) as an example of external product integration with AEP.

Prepared chatbot flows can be added to web projects and/or external websites. You can also create your custom bot and add it to your project.

All data gathered with the bot are ingested into the Adobe Experience Platform and can be used e.g. building audiences.

[Adding  Chatbot for web projects](https://dsndocs.adobe.com/docs/add-chatbot-on-the-website-project-created-in-dsn)

[Adding Chatbot for External websites](https://dsndocs.adobe.com/docs/add-chatbot-on-a-real-customer-website)

**Information about predefined vertical flows for**

- [Retail](https://dsndocs.adobe.com/docs/retail-bot-flow)
- [FSI](https://dsndocs.adobe.com/docs/fsi-bot-flow)
- [Healthcare](https://dsndocs.adobe.com/docs/healthcare-bot-flow)