---
title: FSI Bot Flow
slug: docs/fsi-bot-flow
docTags: 
createdAt: 2024-03-13T13:42:47.356Z
---

**GOAL:**

In this scenario, you will be able to present AEP capabilities using Chatbot on websites.

**ADDITIONAL INFORMATION**

This is the detailed flow implemented for FSI.

![](https://docs.adobedemo.com/~gitbook/image?url=https:%2F%2F3295630118-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-legacy-files%2Fo%2Fassets%252F-MMLrO7TweNFMn8PgeVh%252F-Mc9_fWCWvmFuzcC3r0N%252F-Mc9cEqhVmspS0grXgld%252Fimage.png%3Falt=media%26token=a67c5efd-510c-4950-b0d1-739ed5cce532\&width=768\&dpr=4\&quality=100\&sign=737ecf85f53ac38e4a319972bec085b73851f37c604833fd4145404043fa13a2)

**Customising Chatbot for web projects**

1. Make sure you have completed the generic setup from the link: [Using bots with Builder Web Client](https://dsndocs.adobe.com/docs/add-chatbot-on-the-website-project-created-in-dsn)

- In the integration step, please make sure that you have selected FSI as Chatbot Version and it shows up some pre-defined FSI chatbot parameters as displayed in the image below.



![](https://api.archbee.com/api/optimize/bAgVaanSi1tFmfc8PghaH/PY5QmoqXzatNsd5r9G5UQ_image.png)



**Customising Chatbot for External websites:**

1. Make sure you have completed the generic setup from the link: [Using bots on external pages](https://dsndocs.adobe.com/docs/add-chatbot-on-a-real-customer-website)

- Go to the launch property for external website. Click on Data Elements on the left and search for Bot - ID. Value should be **loww5owj:655241a5e0089e24ddba0f9d **to connect to FSI Bot Flow. 





![](https://api.archbee.com/api/optimize/bAgVaanSi1tFmfc8PghaH/w0Z5itJ03pQE6ARIX5jIP_image.png)