---
title: Healthcare Bot Flow
slug: docs/healthcare-bot-flow
docTags: 
createdAt: 2024-03-13T13:43:14.944Z
---

**GOAL:**

In this scenario, you will be able to present AEP capabilities using Chatbot on websites.

**ADDITIONAL INFORMATION**

This is the detailed flow implemented for Healthcare.

![](https://docs.adobedemo.com/~gitbook/image?url=https:%2F%2F3295630118-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F-MMLrO7TweNFMn8PgeVh%252Fuploads%252FOjxE3v9HZE5zw2L8bqrb%252Fimage.png%3Falt=media%26token=c9a0e880-55de-4b31-8ece-afcfb5160cac\&width=768\&dpr=4\&quality=100\&sign=b46274d62814349a898c5fad3fd4df62c07b731741cc18c4f05e3009f19516f4)

**Customising Chatbot for web projects**

1. Make sure you have completed the generic setup from the link: [Using bots with Builder Web Client](https://dsndocs.adobe.com/docs/add-chatbot-on-the-website-project-created-in-dsn)

In the integration step, please make sure that you have selected Healthcare as Chatbot Version and it shows up some pre-defined Healthcare chatbot parameters as displayed in the image below.





![](https://api.archbee.com/api/optimize/bAgVaanSi1tFmfc8PghaH/Dmrerk7JExTG9tFBc8WvU_image.png)

**Customising Chatbot for External websites:**

1. Make sure you have completed generic setup from link: [Using bots on external pages](https://dsndocs.adobe.com/docs/add-chatbot-on-a-real-customer-website)

- Go to the launch property for external website. Click on Data Elements on the left and search for Bot - ID. Value should be lhssq3fl:65f1f4ecaffe44e260c03c86 to connect to Healthcare Bot Flow. 

![](https://docs.adobedemo.com/~gitbook/image?url=https:%2F%2F3295630118-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F-MMLrO7TweNFMn8PgeVh%252Fuploads%252FBGuobvIuaGZ02XRjsr7T%252Fimage.png%3Falt=media%26token=ea3baaf4-6a5f-458a-9dc1-8873b7731af3\&width=768\&dpr=4\&quality=100\&sign=5bfb5b8fcd0366108afd8c80d0b63d77f4f5c1c87610bb21192468ea4f263619)