--- title: Retail demo environment slug: docs/retail-demo-environment docTags: createdAt: 2023-10-19T14:28:00.862Z --- ## PREPARING THE ENVIRONMENT Go to https\://dsn.adobe.com ![](https://2470783510-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MMLrO7TweNFMn8PgeVh%2Fuploads%2FdykO1E0XwIrPrcGt3XUz%2Fimage.png?alt=media\&token=0e1479b8-9bc8-491e-88b1-a07818003e73) From the navigation on the top click "Setup". It will open a page called "Quick Setup" Select your environment (IMS org and sandbox). ![](https://api.archbee.com/api/optimize/bAgVaanSi1tFmfc8PghaH/yctOPrn3_brNXeOeVw2FC_image.png) Choose Retail Basic or Retail Advanced preset. Select Retail Advanced if you want to have also Call Center Advisor, Chatbots, Journeys and Offer decisioning in your demonstration. You can also use Halliby for the retail/grocery demo assets. ![](https://api.archbee.com/api/optimize/bAgVaanSi1tFmfc8PghaH/WoWSpsQBJCaLdImsgOxZB_image.png) | **** | **Retail Basic** | **Retail Advanced** | | ----------------------------------------------------- | ---------------- | ------------------------------------ | | Configures AEP sandbox | ✅ | ✅ | | Creates Data Collection property | ✅ | ✅ | | Creates Website project | ✅ | ✅ | | Creates Mobile App project | ✅ | ✅ | | Creates sample retail journeys in AJO | ❌ | ✅
*requires channel Presets\** | | Creates sample offers in ODE | ❌ | ✅ | | Create sample offers in EXD | ❌ | ✅ | | Create sample AJO Loyalty challenge and configuration | ❌ | ✅ | | Creates Call Center Advisor UI | 🚫 | ✅ | | Creates Chatbot environment | 🚫 | ✅ | \*In order to configure journeys Message presets for email, push and sms need to be created on your sandbox manually. Click Start in the top right corner. In the new window provide the title. It will be used as a name of your workspace, Data Collection property, Website and mobile app project titles and identifiers for AJO and ODE offers and decisions. ![](https://api.archbee.com/api/optimize/bAgVaanSi1tFmfc8PghaH/MDQz-g8jjE551B-X8KB00_image.png) You can select to create a new workspace or add project to the existing one. To learn more about workspaces check [Glossary](docId\:YaVpZiYcg7_yHhUeb23XQ) Please provide DR number - it is important for us to track the support DSN is providing. Click "Start" Wait few minutes until all components will be created: ![](https://api.archbee.com/api/optimize/bAgVaanSi1tFmfc8PghaH/5Z4SiDdvdRCkBBWGa0Qqv_image.png) ### POSSIBLE PROBLEMS 1. The initial validation has failedThis can happen because of few reasons - You sandbox was just restarted. You need to wait 10 minutes after restert to start the configuration. The reason for this is that after restart some out of the box schemas and datasets needs to be created before sandbox is available to use. Starting configuration too early will cause errors and wont be succesfull. - The merge policy is missing. After sandbox restart a merge policy for profile, enabled on edge should be created automatically. Sometimes this process fails and you need to create the merge policy yourself. To do that go to your sandbox. From the navigation on the left select "Profiles". Next select "Merge Policies" tab. Click the button in top right corner "Create Merge Policy". Type a name, select "Default merge policy" and "Active on Edge Merge Policy" boxes. Save it and restart the quick setup process. 2. Core AEP configuration has failed - Click the Report error button to send the error details to us. We will try to help. 3. Data Collection configuration has failed - The property with the same name already exists - Try to use different title while configuring your environment - Click "Report error" button to send the error details to us. We will try to help. You can now share your workspace/projects with others (optional). ### SHARE THE WORKSPACE/Projects Open your workspace from [https://dsn.adobe.com/](https://dsn.adobe.com/)Use panel on the right to add people to workspace (They will see it on a home screen of dsn.adobe.com) ::Image[]{src="https://api.archbee.com/api/optimize/bAgVaanSi1tFmfc8PghaH/AI5XnNy-jVcV4wreWASOw_image.png" size="40" width="742" height="626" position="center" showCaption="false"} Use add editor button to add people who will be able to edit the projects. Use LDAP for Adobe employees, full email for others. ::Image[]{src="https://api.archbee.com/api/optimize/bAgVaanSi1tFmfc8PghaH/KgCP0R2wub_NyTECPTEkE_image.png" size="46" width="1216" height="818" position="center" showCaption="false"} Use add observer button to add people who will have read-only access.Use LDAP for Adobe employees, full email for others.