Citisignal Advanced preset updates to support AEP Agent Orchestrator
5 min
Goal
To support AEP agentic services prompts.
Overview
As part of Quick Setup, updates will be made across profile schema, data types, audiences, and journeys to enable agentic service prompt functionality within AEP.
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Profile Schema Update
- The Profile Telco v1 field group will be updated as part of QS.
- This update ensures the required attributes are available for agentic services prompt execution.
- Refer to the attached screenshot for detailed field-level changes.
New Data Type
- A new data type has been added to support additional data requirements for agentic services.
- Refer to the attached screenshot for the data type
Audiences
- Required audiences will be created based on the updated profile attributes and new data type.
- Refer to the attached screenshot for the list
Journey
- A new journey will be created to support the Fiber Max Launch Promotion use case.
- The journey leverages batch audiences for audience qualification and entry.
Important Note
- Wait for at least one day before activating the journey, as it relies on batch audiences that require time to be evaluated and populated.
Support
For any data-related questions or support, please reach out to us on #Demo-system-next Slack channel.