Intelligent Re-engagement
2 min
Authors: Rishabh Vinod, Diptiman Badajena
This use case can be used to demo:
1. Conversion Trend (Applications & Account open)
2. Page Error to Call center discussions.
3. Activities prior withdrawal
4. Engagements by Products
Objective:
A) Plotting the Conversion trend over quarter period for application submitted and accounts open.
B) Analysis over customer who faced page error and then dialing in to call center for resolution.
C) Understanding customer behaviour prior to withdrawal.
D) Analysis over a period of time different products performance on basis of product enquiries and Applications submissions.
Visualizations:
1. Tabular
2. Bar Graph
3. Cohort table
4. Line graph
5. Scatter