Set up journeys and messages on your sandbox
4 min
Goal:
This scenario will create sample journeys/messages on the fly from Dashboard. We are importing below mentioned journeys on the sandbox which you have selected in the dashboard.
- Retail Journeys - Selecting this option provides sample web and mobile journeys on the selected sandbox
- Web Journeys: Learn more
- Mobile Journeys: Learn More
- Media & Entertainment - Selecting this option will provide content for User Registration - Sample Journey that will send a welcome email after the user has logged in on the webpage
- Automotive - Selecting this option will provide content for User Registration - Sample Journey that will send a welcome email after the user has logged in on the webpage
- Telco verticals - Selecting this option will provide content for User Registration - Sample Journey that will send a welcome email after the user has logged in on the webpage
- Mobile Push Notifications - This will provide sample mobile push journey
Before you begin:
- AJO should be configured on the sandbox with "Transactional Preset" for sending email messages and "Push Preset" for sending mobile push notifications.
- There are some journey's and message's which are using segments and offers, if these offers/decisions are not present, there will be error while publishing the message's and journey's linked to them.
- Your IMS Org is enabled for journey import/export API's. Reach out to us if you are not aware of it
- For installing schemas/offers/segments use Quick Setup.
- Messages linked to "Luma Website Checkout Abandoners", "Luma - Website - Purchase Confirmation", "Luma - Back in Stock Alert" uses journey event Id's. Right now, we are unable to automate this part due to limitation in journey's API. Please follow below mentioned steps to manually update the event Id in the messages.
How to set up?
- Go to Quick Setup.
- Selected Preset Journey's should be installed on the sandbox.
Due to Journey API's Limitation, please update below steps manually
WEB:
Follow Preset Installed Journeys Troubleshootinglink to update journeys and messages
Publishing the journeys is a manual step right now, please publish all the journeys created by DSN quick setup
MOBILE:
Please make sure to set up journey optimiser for push notification: Configuration
Update the "BRANDNAME" with the project ID, you are using for the demo. This is required so that push can be sent to the project are demonstrating to your customer
